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  Frequently Asked Questions

  Q: What will be the URL for our web site?
  A: The URL for your site will be http://myorg.zoomportal.com where "myorg" is a name you select. Additionally, you can also use a custom domain name (e.g. www.myorg.org) to point directly to your site.

  Q: How can we use our own logo on this site?
  A: Yes! In fact, not only can you customize the entire header graphic at the top of your site, but you can also change the color theme of your site to personalize your account to your organization.

  Q: Does ZoomPortal offer email?
  A: Yes. Our service provides email service that uses either your ZoomPortal or customer domain name as part of your email address. Additionally, you may access your email service using your favorite POP3 compatible email client or using our convenient webmail client via a web browser.

  Q: How technical does the site administrator need to be to run this service.
  A: This is the best part! Your administrator only needs to know how to use a web browser to manage user accounts and site content. Additionally, you can provide other members with limited access to manage various site content components.

  Q: Our organization has already reserved a domain name (e.g. www.xyz.com). Can we use this domain name with the ZoomPortal service?
  A: Absolutely. ZoomPortal may be used with any domain name in which you have registered. Additionally, we are happy to help you select a new domain name and will take care of the registration process for you.

  Q: Does my organization need to sign a contract to use this service.
  A: Absolutely not! We believe that our advanced service features and commitment to exceed your expectations is enough to retain you as a member.
     
  Q: How secure is your site in terms of protecting the payment information collected by the online member payment and online store features?
  A: Our service only transmits this information using an encrypted connection. Additionally, once the payment information is processed, the account numbers then are deleted from the system.